The Uganda Public Service continues to undertake the needed reforms to make a meaningful contribution towards the the transformation of the country. These reforms aimed at achieving a paradigm shift that encompasses not only the structures and systems but also the values, attitudes and mindset of public service employees. The catalyst to the transformation of public service is a workforce that is knowledgeable and highly productive at all levels. 

In spite of the achievements made under the various reform programmes, the Uganda Public Service is still largely perceived as slow and unresponsive to the needs of service users, characterized by incidences of poor customer care, outright mistreatment of clients, and corruption. The service falls short of the desired level of effectiveness and efficiency in execution of programmes due to various constraints as revealed by many studies. The First National Development Plan (2010/11-2014/15) points out some of the public sector management constraints as non-compliance with service delivery standards; poor work culture leading to low productivity; weak planning, budgeting, policy coordination and implementation; and low responsiveness to market and needs of the citizens.

In view of the current state and the important role of public service, NDP I identified establishment of the Civil Service College as one of the key interventions to develop and maintain skilled, able and committed human resource. The College is envisaged to rebuild the public service value system, common ethos, ethics and accountability. it will ensure that Public Officers posses knowledge, skills and sttitudes necessary to perform their jobs effectively, take on new responsibilities, and adapt to changing conditions. This will enable Government to deliver smarter, faster and cost effective service that respond to the transformation needs of the country.

Under the directive of H.E Gen. Yoweri Kaguta Museveni, President of the republic of Uganda, Government established Civil Service College Uganda (CSCU) on the 1st July 2010 under the Ministry of Public Service as a center of excellence in public service development. The mandate of the College is to build the capacities of Public Service Institutions and human resources for improved performance in public service delivery. The College will continuously upgrade and fresh the skills, knowledge and attitudes of public servants, including enhancing their leadership capacity. This will enable the officers to support Government in Development policy, provision of infrastructure and delivery of services while responding effectively to current and emerging local and global challenges.



Governance and Management

CSCU functional organisational structure formerly comprised of four techincal departments and one support department.

  1. The technical departments were Governance and Public Service Leadership and Management Development.
  2. Information and Communication Technology.
  3. Research and Consultancy.
  4. Finance and Administration(support department)

The College attracted the best takent available in public sector, civil society and private sector.

The Permanent Secretary of the Ministry of Public Service is the Accounting Officer of Civil Service College Uganda.CSCU hax a management Committee whose role is to enhance the interaction between CSCU and its client-organizations and partners. Membership of Management Committee comprised leaders who are knowledgeable in their fields, with rich diverse experience that provide an essential link between CSCU and MDAs, LGs, Development Partners and grass root communities.

The main responsibilities of the Management Committee are:

  1. To give advice on:
  2. New trends in public administration and management;
  3. Emerging training needs;
  4. Training curriculum and training methodology development;
  5. Policy research and consultancy needs;
  6. Emerging trends on innovation.

b. To advice on CSCU annual training, research and innovation plans and report to the senior management of the Ministry of Public Service.